Refund and Cancellation Policy
Effective Date: August 9, 2024
At FoodCompli, we strive to provide you with exceptional service and ensure that you are satisfied with our offerings. Please review our refund and cancellation policy below to understand your rights and obligations regarding refunds and cancellations.
1. Annual Plans
We offer a full refund for annual plans if a refund request is made within one week from the date of purchase. To be eligible for a refund, please ensure that you submit your request within this one-week period. After this period, annual plan payments are non-refundable.
How to Request a Refund for Annual Plans:
- Send an email to our support team at support@foodcompli.com within one week of your purchase.
- Include your order number, account details, and reason for requesting a refund in your email.
Once we receive your request and verify that it is within the eligible period, we will process your refund promptly.
2. Monthly Plans
Monthly plans are non-refundable. If you have subscribed to a monthly plan, you will not be eligible for a refund under any circumstances. We encourage you to review our services thoroughly before committing to a monthly subscription.
3. Cancellations
You may cancel your subscription at any time. If you choose to cancel, you will not be charged for any subsequent billing periods. However, you will not receive a refund for any charges already incurred.
How to Cancel Your Subscription:
- Log in to your account on our website.
- Navigate to the "Account Settings" or "Subscription Management" section.
- Follow the instructions to cancel your subscription.
If you encounter any issues with the cancellation process or need assistance, please contact our support team at support@foodcompli.com.
4. Contact Us
If you have any questions or need assistance regarding our refund and cancellation policy, please reach out to us: Email: support@foodcompli.com
We are here to help and will do our best to address any concerns you may have.